All reservations must be canceled 12 hours prior to the start of class.
Late cancellations and no-shows will be charged for a single class. This applies to unlimited class memberships and all class series packages.
How do I unfreeze my membership?
Once you have signed up using our new system, send an email to email@example.com with your full name and phone number. Let us know what date you would like to unfreeze your membership.
Will in-studio classes be recorded for On Demand?
Yes, we will be live streaming several classes per week. Livestream classes will vary so check the schedule weekly to see which classes will be streamed. If you are uncomforable being on-camera, there are barres available that are not seen on camera.
Can I use remaining class packages?
Yes! Once you have signed up using our new system, please email us at firstname.lastname@example.org with your full name and phone number to add your remaining classes to our new system.
Why are reservations required?
We are currently operating at limited capacity per LA County rules to allow for social distancing. We are currently limited to 15 attendees.
What happens if I can't show up for my reservation?
All cancellations must be made online through your account portal 12 hours prior to class. Any cancellations after the 12 hour cut-off or no-shows will be charged for a full-rate single class.
Why did prices and class schedule change?
We are operating on a temporary schedule and pricing at the moment. As we are able to increase our class capacity, we will notify you with updated changes. Make sure to sign up for our email notifications at the bottom of this page.
I have an unlimited membership, can I reserve multiple classes a day?
You may reserve one class per day. Since we are operating under limited capacity, in order to allow for as many people to join classes you will be placed on stand-by for any additional classes you wish to take that day. If the class has a spot available, you may attend.